We produce and sell Trentino quality since 1922

General conditions


Art. 1 Scope of application
All on-line orders and purchases related to Claudio Anselmi Remo Srl (hereinafter cited with the following abbreviation: CRA), through the website http://www.macellerianselmi.com, are subjected to the following general terms and conditions. The following text can be downloaded and printed on your computer. CRA will not take in account different conditions placed by the customer, unless an agree has been explicitly reached with the customer concerning palced conditions.
Art. 2 Order Acceptance and Withdrawal
All data concerning products and prices are indicative, non-binding and they can be subjected to changes without notice from CRA. The contract is deemed to be concluded by a written confirmation of the purchase by CRA to the customer. The order must be sent in the standard available on the CRA website http://www.macellerianselmi.com and filled in entirely. The order acceptance of CRA is communicated by sending an order confirmation by e-mail to the customer. The customer may withdraw from the contract by sending a written notice(recorded delivery letter or fax) to the CRA ( company, located in TN 38025 Dimaro, Via Campiglio 29) within 10 days from the goods receipt,  without any additional cost and without specific justifications. The costs for the return and delivery of goods, which must also be made within 10 days from goods receipt, is at costumer’s expense. The returned goods must remain unused, undamaged and in their original packaging.
Art.  3 Goods delivery
Any responsibility and risk related to the product is transferred to the customer at the delivery of CRA. The delivery terms and the time period set by CRA in the order confirmation are merely indicative and not binding, unless an explicit and specific agreement regarding the delivery time has been agreed. CRA undertakes to respect the delivery times indicated in the order confirmation, trying to deliver anyway within 7 working days. If the ordered products are not available, or only partially available, the customer will be promptly and properly informed. 
Art. 4 Delivery costs
The goods delivery takes place exclusively within the European Union and through carriers and forwarding agents in agreement with CRA. Upon written request by the customer, CRA will communicate the transportation costs for deliveries to countries outside the European Union. In any case CRA reserves the right of rejecting this sort of provision at any time, without justification.
Art. 5 Deadlines and payments
The purchase price is due at the time of order. The effective prices are those in force at the time of the order. The details for the payment will be sent via email after order confirmation.
Art. 6 Warranty and liability
The products images may slightly differ from their actual appearance. The CRA is responsible for defective goods sent by CRA within the boundaries of the European Union accordingly to the regulation in force related to the sale of consumer goods.
Art. 7 Protection of personal data Legislative Decree no. 196 of 2003
The customer declares to have been informed about the its personal data treatment procedure and the purpose of the data processing, as well as their rights accordingly to article 7 of the Decree no. 196/03 and subsequent modifications (Page Web: the menu bar at the bottom of the Home page).By clicking on the icon located at the bottom of the contract general conditions page, the customer declares to have received and taken note of the above information and authorizes  the data processing in relation to the purpose described in accordance with articles 23 and 24 of the cited Decree.
Art. 8 Jurisdiction and applicable law
Any controversy, claim or dispute arising between the parties in connection with the interpretation and fulfillment of  sales contract will be referred to the exclusive jurisdiction of the Courts of Trento. As regards contractual obligations for the parties, Italian law is the only applicable law. The application of Vienna Convention related to international sale of goods is explicitly excluded. 


Orari di apertura

Monday to Saturday
7:30 - 12:00
15:00 - 19:00

07:30 - 12:00

*Gli orari di apertura domenicali possono essere soggetti a variazione. Per qualsiasi informazione contattateci in negozio al nr: 0463-974103

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